Order process and returns
Delivery and collection
Delivery
We aim to deliver products that are in stock within 1–3 working days. If a different delivery time applies to a particular product, this will be stated on the product page.
As soon as the order has been dispatched, an email will be sent. A Track & Trace code will also be sent, which can be used to track the order.
Collect
Orders can be collected by appointment in Breda. Please contact us to arrange this.
Showroom
Our showroom is located in Breda and can be visited by appointment. Please contact us to arrange a visit.
Shipping costs
| Country | Order amount below 50 euro | Order amount above 50 euro | Order amount above 100 euro |
|---|---|---|---|
| The Netherlands | €7.95 | €0.00 | €0.00 |
| Belgium | €7.95 | €7.95 | €0.00 |
| Luxembourg | €10.00 | €10.00 | €0.00 |
Exchanges and returns
Returning a product
You can return all or part of your order (within 14 days). If you have any questions about returning your order, please contact us.
Please follow the step-by-step guide below to return your order:
- Download the return form and complete it in full.
- Pack the item to be returned (along with all accessories supplied) carefully. If possible, use the original packaging.
- Enclose the returns form with the parcel
- Send the parcel to the following address:
UPPAbaby.nu
Minervum 7320
4817 ZD Breda
Nederland
We will process your return as soon as possible and refund the amount to your account within 14 days.
Return Policy
Certain return conditions apply to the return of products:
- You have 14 days to return all or part of your order. If you have ordered several items at once, this period begins once you have received the last item
- Where reasonably possible, please pack the product you wish to return in its original packaging.
- Please handle the product you wish to return with care.
- Please return the product complete with all the accessories supplied.
- You are responsible for the postage costs involved in returning your order.
- Fill in the return from and complete it in full and add to the package.
Exchange
Unfortunately, exchanges are not possible at UPPAbaby.nu. However, you can return the product and order a different one (please note: you will be responsible for the return shipping costs).

